INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

All products are 100% consistent with the official website pictures, and support 360° real-time verification.
​​Key guarantees:

The details such as the material of the car vacuum cleaner head (metal/plastic), the number of USB fan blades, etc. are completely matched;
The power error of the violent fan motor is ≤5% (such as marked 100W, the actual measurement is ≥95W);
The lighting effect of the Bluetooth speaker has no color difference with the picture (RGB color value number is provided).
​​Note: Ambient light may cause slight visual differences, and the product function parameters are subject to the manual. ”

Where can I view my sales receipt?

"The purchase receipt is synchronized in real time to:
1️⃣ ​​Automatically sent by email: Push the tax-inclusive electronic invoice within 5 minutes after the order is paid;
2️⃣ ​​Official website account: Log in to [Factory official website] > [My order] > Download PDF version of the receipt;
3️⃣ ​​Offline demand: Bulk purchase customers can apply for a paper stamped receipt (sent with the goods).
​​Special note: OEM private label order invoices are customized according to customer requirements."

How can I return an item?

Contact customer service to obtain the [RMA return code] → send it back to the designated quality inspection center (address: Shenzhen, Guangdong) → refund within 72 hours after confirmation. "

Will you restock items indicated as “out of stock?”

Restocking rules for out-of-stock products:

​​Regular models (basic car vacuum cleaner/USB fan): 7-10 days for replenishment (pay attention to the official website for inventory updates);
​​Hot models (violent fan industrial version): production capacity is prioritized, replenishment within 5 days and SMS notification;
​​Limited models (Bluetooth speaker co-branded version): discontinued models provide upgraded replacement plans (pay the price difference to exchange for new models).
​​Suggestion: Click the [Arrival Notification] button on the product page to get the replenishment information as soon as possible! ”

Where can I ship my order?

Free shipping worldwide, supporting retail and wholesale

💎 ​​Factory Additional Commitment​

​​Transparent quality inspection​​: All returned products have quality inspection reports (available on the official website);
​​Production capacity guarantee​​: The average daily production capacity of violent fans/car vacuum cleaners is 100,000 units, and urgent orders can be delivered within 3 days;
​​Customized service​​: Bluetooth speakers, car vacuum cleaners, violent fans, USb fans/OEM orders support LOGO laser engraving (≥500 units).
​​Contact the factory​​: The official website customer service is online 24 hours a day, and the wholesale customer hotline is +86 13926559787

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